The Q4B Service Delivery Approach

At Q4B, we know that delivering the right solution specifically for your needs begins with precise up-front planning and preparation. That is why we take a professional, systematic approach with all of our clients. Once we understand our role that is best suited to your current situation we then begin the process.

First We DISCOVER:

This is a critical first step in developing a solution that will get the results you need. It allows us to truly understand your goals and objectives. We work with your team to understand how to best integrate our solution into your environment, and get your input on the solution design.

Next We DESIGN:

We use our proprietary Recruiting Domain Framework™ of industry best practices and knowledge gained from previous engagements and assign a Solution Design Team to build a custom variation of our S4 Methodology™ for your needs. It all comes together in a documented Engagement Service Plan (ESP).

Then We IMPLEMENT:

Based on the scope of the project or engagement, We bundle together the essential People, customize the process, select the tools and assign experienced leadership to oversee operations.

Finally We Manage:

By assigning a dedicated Client Service Partner and creating a custom dashboard of the critical metrics and SLA elements, we manage the engagement and show demonstrable results. Q4B continually measures, tracks and reports the results to you in order to refine best-practices as needs and requirements change. All of our engagements are managed form our Recruiting Operations Center (ROC) in Austin, TX. None of our work is offshored.